PartyHub Global offers domestic and international delivery. Shipping charges and estimated delivery times vary depending on the destination, order size, product type and selected courier service.
Orders are normally processed after payment confirmation and product availability checks.
Processing may take longer for:
Processing time is separate from the estimated delivery time.
We deliver to available locations across Pakistan through trusted courier partners.
Domestic shipping charges are calculated according to:
The final shipping charge will be displayed at checkout or confirmed before order processing.
PartyHub Global ships to selected international destinations, subject to courier availability, import regulations and product restrictions.
International delivery charges vary depending on:
International shipping charges will be calculated at checkout or confirmed separately before dispatch.
International buyers are responsible for any local delivery taxes, customs fees, VAT or duty charged by their country's mail carrier at the time of delivery.
Delivery times vary by destination and courier service.
The estimated delivery period shown at checkout or provided by our team is an estimate only and does not include order-processing time.
Delivery may take longer because of:
PartyHub Global cannot guarantee an exact delivery date unless specifically confirmed in writing.
Shipping charges vary by destination and are based on the package weight, dimensions and selected delivery service.
Shipping charges may be updated if the final packed weight or parcel dimensions differ from the original estimate.
Any additional delivery, customs, storage or remote-area charges may be payable by the customer.
Tracking information will be provided when available after the order has been dispatched.
Please allow some time for the courier’s tracking system to update after receiving the tracking number.
Customers are responsible for monitoring the shipment and remaining available to receive the delivery.
International orders may be subject to customs duties, import taxes, clearance fees or other charges imposed by the destination country.
These charges are not included in the product price or standard shipping cost unless clearly stated otherwise.
The customer is responsible for paying all applicable customs duties, import taxes and clearance charges.
PartyHub Global is not responsible for customs delays or packages held by local authorities.
Customers must provide a complete and accurate delivery address, including:
PartyHub Global is not responsible for delays, failed delivery or additional charges caused by incorrect or incomplete delivery information.
Delivery details may only be changed before the order has been processed or dispatched.
Once an order has been handed to the courier, an address change may not be possible and may result in additional charges.
If delivery is unsuccessful because the recipient is unavailable, refuses the parcel or provides incorrect information, the courier may return the package to PartyHub Global.
The customer may be responsible for:
A new delivery may be arranged after the outstanding charges have been paid.
Some orders may be dispatched in separate packages because of product availability, packaging requirements, size restrictions or warehouse location.
Separate tracking details may be provided for each package.
Customers should inspect the parcel at the time of delivery where possible.
If a package appears damaged, opened or tampered with, please:
Damage claims should preferably be submitted within 48 hours of delivery.
If tracking has not updated or the estimated delivery period has passed, please contact PartyHub Global so the shipment can be investigated with the courier.
Courier investigations may take time, particularly for international deliveries.
Refunds or replacements for lost shipments will only be considered after the courier has completed its investigation and confirmed the shipment status.
Orders can only be cancelled before processing, packing or dispatch begins.
Once an order has been dispatched, it cannot be cancelled and must follow the approved return process, where applicable.
Customised, personalised and specially sourced products may not be cancelled once production or procurement has started.
Once the courier records the package as delivered to the provided address, authorised recipient, building reception or designated safe location, the order will be considered delivered.
Customers should contact PartyHub Global promptly if they believe a delivery confirmation is incorrect.